Shipping within the United States will take 7-10 business days (excluding weekends and holidays).
Im a one mama show so Please allow up to 1-3 days for your order to be processed. All orders are shipped via USPS and you will receive an email notification once your order has shipped.
Yes, we ship international. Shipping international depends on usps, on average will take 2 weeks depending on your location.
For misprinted/damaged/defective need to put in claims at firstname.lastname@example.org
Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product is received. For packages lost in transit, all claims must be submitted no more than 2 weeks after the estimated delivery date.
Roots Outfitters does NOT accept exchanges or returns for hats so please measure before purchase.
Sizing should all be available on all description and if not, let me know please! sizing is based off the average size in age range. I would still recommend measuring littles before purchase.
If you have any concerns or questions please email me at Roots.email@example.com. please allow up to 24-48 hrs response time.